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Ordering instructions

While you can place an order with Queen Flowerbulbs without creating an account, we recommend that you create an account with us so that we can keep in contact with you regarding your delivery.

When creating your account, you will be asked to fill in certain details that we need to process your order. Your details will remain confidential and will not be distributed to third parties (see our privacy policy). You will always have the option to change your details in your account under ‘Personal details’.

Once you have created your account, you can start shopping. You can either browse through the entire selectionand see what takes your fancy, or you can search for specific products on the advanced search page. Here you can narrow your search by selecting the variety of flower bulb that you wish to order, for example, but you can also filter the results by flowering time, the height of the flower or the colour. You will then see only those products that match your requirements.

When you have found an item you wish to order, simply click on the ‘Add to cart’ button. This will add the product to your order. You can open this page at any time by clicking on ‘Cart’ in the top right-hand corner of the screen. There you will find the contents of your cart. You can also change your order on this page.

Once you have finished shopping, click on the button ‘Process order’ on the cart page. This will take you to the following page where you will be asked to nominate the address to where your order should be delivered. This can be the same address that you entered when you created your account, but you can also choose the option ‘Different delivery address’. If you choose this option, a screen will appear where you can enter the address details of the receiver.

When you have finished, click ‘Next’. This will take you to the final page, where your order will be completed. You can still change your order here, by removing products or changing the quantity. You can also return to the shop to add more products.

When you're happy with your order, select your preferred payment method. Payments can be made using PayPal, iDEAL or a credit card. If you have a gift voucher, you can also enter the code here.

Click ‘Place order’. Your order is now complete and we will begin processing it. You will soon receive confirmation of you order from us via email.