Need advice? Call +31 252 258 242
8.4/10 from 275 customers

Returns

To ensure you receive the best quality flowers, we send your flower bulbs when they are ready for planting. We therefore advise you to plant the bulbs as soon as possible after receiving them.

Returning your purchase

Should there nevertheless be something wrong with the items you have ordered and received, you can return them to us within 14 days of receipt. Due to the nature of our products, we ask that you please first contact us before returning the items. Our staff will gladly help you to resolve any complaints. You can contact us by completing the contact form or by telephone: +31 (0)252 529 594.

In order to exercise your right of withdrawal, you must notify us by means of a statement (in writing, by telephone or by email) that you wish to withdraw from the contract. To ensure fast and accurate processing, we advise you to include in your statement your order number and the item number of the product you wish to return.

If you decide to withdraw from the contract, we can redeliver the same items, offer you a voucher or refund you the full purchase price (including any shipping costs).

Please note that this provision is applicable only if you make use of your right of withdrawal within 14 days of delivery of the items./p>

Reimbursement of the purchase price is paid by bank transfer within 14 days of receipt of the returned items.